I was pleasantly surprised and would reccomend them to others based off our recent experience.
Because there isn’t an option less than one star, I guess one star will suffice. This insurance company are frauds. The first day I got insured with them, which was sometime in October, I paid that day. I paid 189$. The insurance rep that helped me to get the insurance that day said she would mail me my insurance policy in the mail. I waited a whole month for that letter to also recieve a letter of cancellation. It was unfair, unjust, and inconvenient. They told me they were cancelling me in December since I hadn’t had a previous insurance agency for my car. Which is ridiculous because I had insurance prior with my family. I had asked for a refund, waited a week for a whopping 7$. I can wipe my ass with that because once I cash the check I’ll be charged for that too. Probably left with 2$ if I’m lucky. So long story short, this company is a huge rip off. They promise low rates with quality insurance. It’s all a rip off. I’m honest and hoping that before ANYONE decides to go with them, read the reviews. Especially this one. An angry customer because I lost money I could’ve used to get a better insurance policy.
We have home owners insurance with them. We've never had a claim until this summer for wind damage to our roof. Their communication was horrible. Never called us or return phone calls. The adjuster gave a very low estimate that was unrealistic . The roofer we hired says he always had trouble with this adjuster and this company . My bank at the time recommended this company and u am very disappointed. After 4 years with no claims, we filed the roof claim and then we just received a letter that they are not renewing our policy because we are "high risk". So apparently we aren't supposed to ever make a claim or they drop you. Horrible company, terrible website, and very hard to communicate with. I would never recommend this company.
I totalled my vehicle and had a fantastic experience with them. They were kind, quick, and made a terrible incident so much easier to handle. I will definitely be going back when I get a new vehicle.
Im not going to go into full details but this was an interesting and terrible experience. Lack of competency, inconsistent payment dates and poor customer service is what you should expect to find within this company. I'd definitely shop around for more auto quotes before I settle with this company. If I knew then what I know now, I wouldnt have even thought about going with Battle Creek. Just try to avoid this company all together.
Recently worked with them on a water damage claim in our brand new home. Communication was good, service was prompt and the claim was paid quickly at a very fair level.
Battle Creek Mutual Insurance Co is a US Insurance Agency based in Battle Creek, Nebraska. Battle Creek Mutual Insurance Co is located at 603 S Preece St, Battle Creek, NE 68715, USA.
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